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Service Department Administrator
$57k-76k (estimate)
Full Time | Consumer Services 5 Months Ago
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Western Diesel Services Inc is Hiring a Service Department Administrator Near Commerce, CO

100% onsite in Brighton, CO. From $24/hour.

RMPT is looking for a Service Department Administrator at our Brighton, CO location. The Service Department Administrator is responsible for all administrative processes related to service contracts, service quotes, and invoicing.

What You’ll Do:

  • Answer customer service calls.
  • Create quotes for customers.
  • Create service work orders.
  • Be responsible for the workflow of service work orders, including time approvals.
  • Invoice service work orders, ensuring proper reports, time, and mileage are correctly applied to invoices.
  • Edit technician reports as needed for customer clarity.
  • Complete warrantee paperwork.
  • Collect customer payment.
  • Run service department reports as needed.
  • Schedule safety and training.

What You’ll Need:

  • 2-3 years of experience in the parts/equipment service industry with emphasis on coordinating service responsibilities with service technicians and parts personnel.
  • Professional demeanor and self-confidence in dealing with customers and outside contacts.
  • Basic technical understanding.
  • Strong verbal and written communication skills. Excellent phone skills.
  • Commitment to customer service and the attitude of a team player.
  • Excellent attention to detail. High degree of organization and ability to prioritize service jobs.
  • Strong ethical standards.
  • High school diploma or equivalent.

What Helps:

  • Understanding of Enterprise Resource Planning programs preferred.
  • School experience in a relevant field preferred.

The above list is non-exhaustive. Other essential job functions may exist that are not listed here.

Competitive pay and benefits!

Ask about our sign-on bonus!

Equal Opportunity Employer including veterans and persons with disabilities.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$57k-76k (estimate)

POST DATE

12/09/2023

EXPIRATION DATE

06/09/2024

WEBSITE

western-diesel-services-inc.sbcontr...

HEADQUARTERS

Saint Louis, MO

SIZE

<25

INDUSTRY

Consumer Services

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